I tend to feel… strongly. That applies to most aspects in life, including when I find a company whose product(s) I really enjoy.

Those products tend to share common traits; they are often simple on the surface, but have surprising depth to them. They can mold themselves to fit my needs, but once that mold is set, they get out of my way. But more than anything else, they tend to be reliable. I fell in love with Apple because, back in the mid aughts, their products really did just work.

I think my appreciation for a product crosses the rubicon into love when it regularly and repeatedly demonstrates one trait: respect for the user.

Even an unreliable product can keep my trust, enthusiasm, and love, if I can tell that those who make it have a deep respect for me.

Many years ago, Eero sponsored my podcast. They were kind enough to send a three-pack of base stations, and I have not looked back. Eero was simple to use, but powerful enough for the needs of a superdork like myself. It largely remains so to this day.

However, a few years back, Eero fell victim to every corporation’s favorite thing: recurring revenue. Eero started quietly pushing Eero Plus, a subscription service that I was largely uninterested in.

Over the years, this has gotten more and more aggressive, and, annoyingly, more and more has been gated behind Eero Plus. I love that I can see totals for downloaded and uploaded data in the app, but every time I want to dig deeper, I see this upsell, and I grumble.

This is not respect for the user. This is enshittification. It’s a foot gun.

As I write these words, I still use Eero in my house. I still recommend it to most people. But instead of an unequivocal, no-caveats “get this”, my advice is now “get this if you’re not a power user”.

I plan to replace my Eero setup with Ubiquiti equipment later this year.

Sonos is the classic example of “once you experience it, there’s no going back”. I was able to buy some Sonos equipment at a steep discount, and I was woefully unsure if I had just wasted a still-considerable amount of my money.

Within the first 48 hours, I was a Sonos superfan, and started evangelizing their products to anyone who would listen. All it takes is walking a portable speaker from one end of the top story of my house, past the music playing in my office, past the music playing in the living room, past the music playing in the porch, to the backyard. Somehow — by ✨ magic ✨ — the music was perfectly synchronized the whole way. The speaker in my hands was perfectly synchronized with the office, the living room, and the porch. Incredible.

While that still remains true today, the Sonos app has been an utter disaster. Around this time last year, Sonos put their own needs over their users’, and foisted a completely-rewritten app upon their entire userbase. This app was (and remains!) deeply maligned. At this point, a year later, it’s usable, and I generally don’t have problems with it.

What was once an unequivocal recommendation to friends and family — “You should get a Sonos system; just tell me how much you want to spend” — has now become “well, I still recommend a Sonos system, but there’s some things you should know…”.

It didn’t have to be this way. This is not respect for the user. While I wouldn’t go so far as to say this is enshittification, I will say it’s 100% a footgun.

Indiana Lang said it extremely well:

We need systems that prioritize stability over flashy new interfaces, and functionality over form.

This week, the chickens that have been wandering around have come home to roost. Synology, of whom I’m such a fan that every time I bring them up on ATP, Marco hits a vibraslap for both humor and emphasis.

Synology were kind enough to send me a filled, 8-bay network attached storage device back in 2013. Within a couple months I was in love. Having infinite storage available really changes how you think about your digital life. While a Synology is not for most people, it’s 10000% for people like me. I would not and did not stop talking about them. I’ve personally sold countless number of Synology units by my enthusiasm alone.

This week, things finally changed, officially. Synology will be restricting features for those who do not use Synology-branded drives. Drives that are bog-standard enterprise hard drives, possibly with some custom firmware in them.

Why? For more revenue. Footgun.

I’m not sure if I was more of a fan of Synology or Sonos, but suffice it to say, I was a superfan of both. I just replaced my original Synology last year, and I’m sad to say that the one I just got is likely to be my last. While I love having a place to store files, run Docker containers, and handle Dropbox, I don’t want to be on this ride. I don’t want to reward their greed. I’m out.

Whenever this Synology dies, I’ll be replacing it with a UNAS Pro.

Synology have turned off so many of their most ardent evangelists. Just so they can sell some overpriced hard drives.

It doesn’t have to be this way, and we saw that earlier this year from Apple, of all people. The kings of margins; the kings of SeRvIcEs ReVeNuE.

Up until the recent release of the M4-powered MacBook Air, a simple question always had a difficult answer: “What computer should I buy?”.

The answer depended on what you were doing with it, how much you wanted to spend, how long you wanted to keep it, and more. Maybe it’s a MacBook Air. Maybe a MacBook Pro. And even if it is an Air, you should definitely upgrade the RAM, and possibly the SSD.

It was complicated.

Now, as of the $999 M4 MacBook Air? “Buy a M4 MacBook Air. Upgrade the RAM or SSD, in that order, if you have the means. But it’s okay if you don’t.”

Done.

The opposite of a footgun. A problem solved. Solved by respect for the customer.

Capitalism sucks, but it’s the system we have, and I don’t know a better one. But as a small-time capitalist myself, I keep wondering why Callsheet has been so well-received in the market. A lot of it is luck, but I think it boils down to two simple facts:

1. IMDB does not respect its users, which it demonstrates in new and fantastic ways every time you use it
2. Callsheet does.

I endeavor to keep it that way, for as long as y’all will let me.

I don’t recall when, exactly, I started using Dropbox. However, I apparently earned a bonus 250 MB of space by completing the “Getting Started” flow back in September of 2009. So, it’s been a minute.

At first, Dropbox was a revelation. It was the first time something synchronized with the cloud, and did so reliably. Their client apps were svelte, optimized, and worked a treat.

Over the years — mostly but not entirely because of their own choices — their client apps have become gross, bloated, overcomplicated messes.

I still rely on Dropbox to collaborate with my coworkers. However, I haven’t run one of their client apps on my computers in around five years. How?

My Synology takes care of it for me. If you happen to have a Synology NAS, you, too, can live in this eden.

The path forward is a combination of Synology Drive and Synology Cloud Sync. In short, Drive acts as a faux-Dropbox, and allows you to sync files between your devices via your own Synology. Cloud Sync then synchronizes between your Dropbox and your Drive.

1. Install Synology Drive Server on your Synology
2. Configure it… however it needs to be configured. Honestly, I haven’t done this for a decade, so, uh, Godspeed.
3. Install a Synology Drive client on your computer and verify that files are being synchronized between your computer and Synology.
4. Install Synology Cloud Sync on your Synology
5. Click the ➕ button to add a new cloud provider
6. Select Dropbox
7. Go through the authentication flow. While you do this, the key is to set your Dropbox sync folder to be within your Drive. This way, the place that Dropbox is synced to is synced to your computer via Drive
8. Delete the Dropbox client from your computer and rejoice

So, for me, my Synology’s filesystem looks like this:

~casey
   +-- ...
   +-- Drive
   |     +-- ...
   |     +-- Dropbox
   |     |      `-- (My entire Dropbox is here)
   |     `-- ...
   `-- ...

On my Mac, it looks basically the same.

So, if I were to create a new file on my Mac, and save it as

~/Drive/Dropbox/some-text-file.txt

The following will happen:

1. The Synology Drive client on my Mac will see the new file
2. That file will be uploaded to the Synology
3. Cloud Sync (running on the Synology) will see the new file within the synchronized Dropbox directory
4. Cloud Sync will upload that file to Dropbox

Thus, some-text-file.txt ends up in my Dropbox, and all I had to do was save the file on my local SSD and trust my synchronization scaffolding to take care of it.

I will say that the Synology Drive client for macOS is… not great. It’s clearly a cross-platform app, though I believe it’s using Java or some other sort of technology, rather than Electron. It’s ugly, but it works, and unlike the Dropbox client apps, it stays out of the way.

I can’t recommend this setup enough, and if you have the means Synology, I highly suggest you pick one up give it a chance.

I was pleasantly surprised — moments before sitting down to record Clockwise — that Devon Dundee over at MacStories had done a write-up of the aforementioned Callsheet 2025.2. Specifically, Devon spent a lot of time with the multiple lists of pins headline feature.

Outside of the publicity, this write-up was particularly gratifying for me, as Devon absolutely took notice of some of the power-user affordances I included. I thought long and hard about how to appease both novice and power users alike; it was so great to hear Devon pick up on all of these choices.

This includes both the progressive disclosure of multiple lists^[1], as well as the surprising depth of the pin toolbar icon^[2].

One of the ways I stay positive about my work is by working hard. I try very hard to produce work I’m proud of, and that will delight my users. To be able to read about how Devon was delighted by a very large effort that took a lot of thought was such a gift. 🥹

If you haven’t given Callsheet a try recently, you really should. It’s really coming into its own. 😊

Yesterday I joined Dan, Micah, and Simone de Rochefort on Clockwise.

On this episode, we discussed what we carry in our wallets, whether or not buying a phone made by a heavy equipment manufacturer is a wise choice, how we feel about the new Pebble, and how my co-hosts are all wrong about cellular MacBooks.

Upgrade is my favorite tech podcast. I enjoy it thoroughly, every week.

This week, I was honored and lucky to fill in for Myke and join Jason on the show. It’s a lot of pressure to join one of your favorite shows; not only did I not want to let Jason and Myke down, but I didn’t want to ruin a great show!

Thankfully, I’m really happy with how the episode turned out. Jason and I spoke about all sorts of things. Naturally, a lot of Apple news, but I was happy to sneak in some of my latest obsession — home automation — as well as an update on Callsheet.

Jason and Myke typically film the show and upload to YouTube; Jason and I did the same. You can find the episode there:

If you’re not a regular Upgrade listener, shame on you, but there’s no better time to start than now.

I’d also like to take a moment to wish a hearty CONGRATULATIONS to Myke and Adina Hurley! Myke needed me to sub for him on Upgrade for a very good reason:

View this post on Instagram

A post shared by Myke Hurley (@imyke)

Welcome to the world, Sophia. Your parents worked hard to get you here, and I’m very excited to meet you.

Since shortly after Callsheet was released, my #1 request from my users has been the same thing: pins are great, but can we have multiple lists of pins?

Today is the day.

Over the last few days, Callsheet 2025.2^[1] has been quietly rolling out to users. While there is a lot in this release, the headline feature is the ability to make multiple lists of pins. If you have Callsheet installed, and it hasn’t updated, you can open it in the App Store and force your device to update it.

Multiple Pins

As noted above, a clear improvement to Callsheet would be for it to support multiple lists of pins. Many users asked for some variation of three lists:

• Watching
• Have Watched (or, perhaps, Favorites)
• To Watch

The headline feature of 2025.2 is exactly this: Callsheet now allows for more than one list of pinned items. Additionally, the Pinned Items list can now be renamed, though it cannot be deleted.

As I was designing this feature, I wanted it to be completely ignorable if multiple lists just aren’t a user’s cup of tea. Furthermore, in order to keep the user interface straightforward, I wanted to avoid asking users “which list are you talking about?” every time a pin is added or removed. However, I wanted to make it possible for power users to quickly add or remove an item from any of their lists.

Callsheet now has a concept of an Active List, which is to say, the default list that pins will be shown, added to, or removed from. If you open an item in the app, and you tap the outline of the pin in the toolbar, the Active List is the list that will have a new pin in it. (This is the same way things have always worked in Callsheet; except that there could only ever be one list.)

However, if you tap and hold on the pin icon in the toolbar, you’ll be presented with a new pop-up menu:

Right now, this menu isn’t very interesting, as it only has the default Pinned Items list in it. Since Pinned Items is the active (and, as it turns out, only) list, if I were to tap on that menu item, it does the same thing as tapping the pin icon. Hunt would be added to the active list, which is Pinned Items.

Once you add a few lists, that menu gets more interesting:

If I were to select Have Watched, then The Hunt for Red October would be added to that list. This would be shown as a ✔️ on that menu item.

Now that Hunt is in the Have Watched list, to indicate that this item is pinned on an inactive list, the pin icon is striped:

To switch the Active List, return to the Discover screen (the first screen you see when the app opens). On the right-hand side, you’ll see a link/button that either reads Add list… (if you only have one list) or Switch list buttons. Tapping Switch list will change what the Active List is. Additionally, you can see the items in the Active List by tapping the list name, just like Callsheet has always worked.

Spotlight, Control Center, and Shortcuts

I’ve also begun adding App Intents to the app, which in non-nerd means “you start to see Callsheet showing up in more places within your phone now”. This includes Spotlight:

As well as Shortcuts:

And Control Center:

Better Treatment for Long-Running Series

An extremely common — and fair! — complaint about Callsheet is the way I handle long-running series. Take, for example, Sabrina Carpenter, who was born in 1999. She has made appearances on shows like Saturday Night Live, but, well, after 1999. Due to a quirk in the way TMDB works, the way the information about her appearance on SNL is returned to me is based on the year that Saturday Night Live first aired. Which was 1975. Almost 25 years before Sabrina was born.

Coming up with a fix for this quirk is more challenging than you’d think — to properly fix it would require making a lot of requests to the TMDB servers. While each request is very fast, in aggregate, it would make Callsheet seem far slower. I don’t think perfect accuracy in a person’s filmography is worth slowing down the app.

Instead, I’ve tried to thread the needle by doing my best to group shows like these behind a new, collapsed, Long-Running Series section on a person’s filmography. Here you can see Sabrina’s filmography in version 2025.2; this is after I expanded the Long-Running Series section:

Note this is one of the first sections on a person’s filmography; it is slotted between Upcoming releases and the current year’s releases.

iPad/macOS Support for ⌘F

Good news: iPads with keyboards attached, as well as Macs, can now hit ⌘F to focus the search field.

Bad news: It’s a disgusting hack, and there’s nothing I can do about it. If anyone at Apple is reading this, FB16385764.

Automatic Dark Mode Icon Switchover

For the OG icon set — the clapperboard with magnifying glass — those icons now know what their dark variants are. For users that switch between light and dark mode, the OG icon set will automatically switch between light and dark variants.

Apologies for this taking so long, but to be completely honest, I hate the way my home screen looks with dark icons, so this wasn’t a high priority.

Other Quick Hits

There’s also a handful of other changes in this release:

• Users can now “roll the dice” to select a random entry from a list:
  1. Tap the list’s name on the Discover (main) screen
  2. Tap the dice button on the right-hand side
• Users can now un-hide the spoilers in the Known For section when viewing a person.
• There is a new Pretty in Pink version of the OG icon.
• I’ve started to slowly embrace TipKit, which means occasionally users will see a popover with hints on how to make the most of Callsheet.
• Some small VoiceOver fixes
• Fix an oddball case where a movie/show title with a question mark in it would lead to Callsheet getting confused when opening Wikipedia
• Fix a plurality mismatch in the pre-sale screen
• Started to work toward adopting Swift 6 Strict Concurrency… maybe one day I’ll actually finish that effort 😵‍💫

Ten years ago today, I wrote this post.

As many of my posts do, it used many words to say one simple thing:

In the end, all I can say is that I’m so deeply, deeply lucky to have found you, Erin.

Twenty years ago today, Erin and I decided to become boyfriend and girlfriend. I would tell you that I asked her; she would tell you she asked me. Given my horrible memory, she’s surely right, but I kinda like that a definitive answer is lost to time. I’ve retconned it to be that we just made the decision together.

Together. Which we’ve been — as of today — for twenty years.

Erin said to me recently that people are often a part of a season of your life. A great example of this is coworkers; you may be close while you work together, but once one of you leaves, and you’re no longer speaking every weekday, friendship often tends to leave as well.

It’s a different season.

To make it twenty years with anyone — even family — is an immense accomplishment. It requires choosing each other often. In a romantic relationship, it requires choosing each other every time. Even if you don’t particularly want to, at that particular moment. When it’s easy, but also when it’s hard. Especially when it is hard.

What’s been so great about spending twenty years with Erin is that it is very rarely hard. Well, for me anyway. 🫣

Our twenty year wedding anniversary isn’t until a couple summers from now. To many couples, that is the anniversary that matters most. To me, while our wedding was immensely important, it was a formal codification of something we already knew. Something we had known for two and a half years: we are each other’s person.

We’ve known that since 2005. Since the sixteenth of January, to be exact.

Here’s to twenty years, Erin. To merging two lives into one. To bringing two all-new lives into the world. To trying, every day. To the [overwhelming majority of] times where it doesn’t feel like trying at all. To choosing each other… every day.

I love you. Happy anniversary. 🥰

For years, my iPhone’s home screens looked about like this:

The first screen was the one I used most times. It featured a Carrot Weather widget at the top, four rows of icons, and the dock. Maybe ⅔ of the time I used my phone, I was able to do so using this screen. I worked very hard to curate this screen.

The second screen was 80% or so of the remaining ⅓ of the time I used my phone. It was mostly curated — I didn’t worry about it quite as much as I did the first screen, but I did definitely rearrange things from time to time.

The third screen was a junk drawer, and it looked like it.

Over time, I got really sick of this. Muscle memory let me get to most apps on the second and third screens quickly, but it just felt… gross. There must be a better way.

I’m pretty sure it was either in chatting with Myke, or listening to one of his shows, that I heard him discuss a different approach. Though he’s not the only one to espouse working with your iPhone this way. I had long found this technique to be… well… lunacy. But around fall of last year, the idea of it started to really pull at me.

That approach — that new home screen thought technology — was Spotlight, and the App Library.

Myke discussed how he often uses Spotlight to get to his apps. Said differently, he searches for them instead of swiping around and tapping on the icon on his home screen. I knew of others who did the same thing, and it always seemed so inefficient and bonkers to me.

But the idea kept eating at me.

The more I thought about it, the more I felt like most of the time I used my iPhone really was concentrated on a handful of apps. The rest of the time could be any of the literally of hundreds of other apps I had on my phone. With my then-current approach of every-app-must-live-on-a-home-screen, I was optimizing a ton for apps I rarely needed.

So I ran an experiment.

I decided to rejigger my home screens and take a wildly new [to me] approach.

Here’s what I came up with:

The first home screen looks pretty much the same. There are some minor changes — the images of the old home screens are actually from late summer 2022. However, in broad strokes, it’s the same.

The second home screen is wildly different. There are three slots for widgets:

• The top slot is a stack for photos:
  • Widgetsmith’s On This Day
  • Photos’ Featured photos widget
• The next slot are for status/monitoring:
  • Fantastical’s Event List + Calendar widget
  • Parcel’s Your Deliveries widget
• The third, half-width slot has Foodnoms’ Goals Summary widget.

Also on the second screen are four frequently used apps that couldn’t quite make it to my first screen:

• Pushover, which is an incredible tool for sending yourself push notifications
• Sports Alerts, which is a no-fuss sports scores app with great Live Activities
• DS Cam (App Store link), which allows me to see my home security cameras
• Volvo, which allows me to precondition the climate in Erin’s XC90

There is no third home screen.

The key to this approach is to embrace Spotlight and — to a lesser extent — the App Library.

I didn’t think I’d be able to last this way. I never cared for Spotlight, and almost never opened the App Library. I generally found them both burdensome.

After a couple of days, I was entirely adjusted. I’m here to tell you that if I can make it work for me, you can make it work for you, too.

I started with this as an experiment last fall, I’ve come to absolutely love this approach. I’ve optimized my home screens for 80% usage; about 80% of the time, I’m opening one of the apps on one of these two home screens. For the rest of the time, I have Spotlight and the App Library.

Not only has this sped up opening the app I want, it’s also cut down on the number of badges I see. While I know I could control that in Settings, it’s a far easier solution to make them just… disappear.

This new home screen thought technology took a long time to really sink in, but once I embraced it, I almost immediately fell in love.

For more on my rationale and journey, you can hear Myke and I also discuss this on Analog(ue) episode #230.

Paul Kafasis:

I had been describing myself as disgusted by this result, but I eventually realized that was incorrect. What I actually am is disillusioned. America was a dream, and now that dream is gone from me. Holding on to beliefs like “good triumphs over evil” and “justice will be served” has always required taking a long view. But now, when a convicted felon has yet again managed to evade consequences and scam his way into the presidency, I find my faith in my country shattered. It lies in pieces at my feet and I am unsure what I’m going to do about that.

Callsheet — my app that’s like IMDB but for people with taste — uses iCloud for several things, notably, storing your “pinned items”. Internally, I call pinned items “favorites”, so in this post I’ll refer to them interchangably. Regardless, today, there’s only one list of pinned items.

My most-requested feature is to add support for multiple lists. Generally, so people can have things like To Watch, Watching, and Did Watch. Naturally, your particular needs may differ, but this request is common… and constant.

Due mostly to life obligations (all is well), but also my fear of how much work this will be, I’ve been kicking this can down the road for a while now. (See also: compliance to Swift 6’s strict concurrency). This week, I’ve started to really dig in.

Today I hit a wall, and I’m too tired and exasperated to do a long and involved write-up with pictures and stuff. The short-short version is:

Make sure you add indexes before adding data that you need to query that relies on those indexes; if you don’t, they may not work as expected.

When tackling multiple lists of pins, the first thing I did was to add a new record type (“table”, sorta-kinda) called FavoriteList, which is peer to the pre-existing Favorite. Then I added a new field (“column”, sorta-kinda) to Favorite that contains a CKRecord.Reference to the favorite/pin’s parent list.

Once I got the schema updated in development, I started writing code. Thanks to some genuinely (and uncharacteristically for Apple) helpful sample code, I was able to put something together quickly. However, it didn’t work. Thanks to some genuinely (and uncharacteristically for Apple) helpful error messaging, I quickly realized I needed to add an index to Favorite; specifically for this new reference field I added.

I added the compulsory indexes, and then went back to writing code.

Quickly, I was flummoxed; things still weren’t working. Now, for a different reason: in trying to get favorites that are part of a given list, I was coming up short. No matter what I tried, no records were being returned. When I looked at the records in the iCloud Developer Dashboard, it appeared everything was good. I could click from the field in Favorite and it would load the list in FavoriteList. But whenever I tried to query using my code, it wouldn’t work. I would come up with no records.

In chatting with some incredibly kind folks on Slack, one of them asked me to try to replicate the query I was doing in code on the Developer Dashboard. I got the same empty results. This was a critical tip, because it led me to believe that my own code was not — for once — the issue.

After a couple hours of this, and in desperation, I deleted all my existing Favorite and added new ones. I tried my queries again, and they worked no sweat. Both on the dashboard and in my code.

Thinking about this some more, and in chatting with the good samaritans on Slack, we all came to the same conclusion: the index probably didn’t properly… uh… index… whatever data was already there before the index was created.

So, if you’re ever in a situation where you’re getting wonky results (or no results at all) from a new field in CloudKit, consider whether the data you’ve added was done so before or after you added the corresponding index.

Apple folks, FB15563372.